After-hours answering service
After-hours answering that follows your rules.
Ringing answers nights, weekends, and holidays, asks your questions, then sends a summary or follows your transfer rules.
Demo recording
Hear a real Ringing call
Ringing asks
- Caller name and number
- Reason for the appointment
- Preferred day or time
You receive
A structured request your team can review and confirm.
Keep context without waking the wrong person.
Voicemail loses details. Forwarding every call interrupts the wrong person. Ringing captures what happened first, then follows the path you set.
Capture context
Collect the caller, callback number, location, reason for calling, and the details your team needs.
Apply your schedule
Use the active on-call contact and a fallback path instead of relying on a static number.
Leave a clear record
Receive summaries and transcripts by email or SMS so routine calls are ready for follow-up.
Set up coverage around your existing number.
Choose the calls to cover, define the intake, and decide what happens after Ringing answers.
Choose the calls to cover
Forward your number after hours, when busy, or when your team does not answer. See the forwarding guides.
Build the intake flow
Add questions, categories, transfer rules, and a fallback contact. Scale includes up to five message scenarios.
Receive the handoff
Routine calls produce a summary and transcript. Matching calls may transfer on Scale or Growth, with your fallback applied if no one answers.
Use the same coverage for different call types.
Start with the details each team needs, then apply the right message or transfer path.
Property management
Capture the property, unit, callback number, and maintenance details before applying the on-call rule.
Home services
Collect service details while crews are busy, then send a summary or follow the transfer rule.
Law firms
Run a consistent new-client intake after the office closes and leave the team a clear record.
Know when live transfer is included.
Every plan covers calls around the clock. Scale and Growth add the live-transfer path used by on-call teams.
Starter
250 included minutes
$39/month
24/7 AI answering, summaries and transcripts, email and SMS notifications.
Scale
500 included minutes
$99/month
Everything in Starter, plus live transfer and up to five custom intake flows.
Growth
1,500 included minutes
$179/month
Everything in Scale, plus text links, custom training documents, and priority email support.
Additional usage is $0.30/min. Start with 25 free minutes and no credit card.
Compare all plansRelated call-handling resources
After-hours answering questions
Practical answers about forwarding, intake questions, on-call schedules, transfers, and pricing.
What is an after-hours answering service?
An after-hours answering service covers business calls outside your regular hours, including nights, weekends, and holidays. Ringing answers with your greeting, asks the questions you configure, and records the result for your team.
Can I keep my existing business number?
Yes. You can forward your existing number to Ringing when you want coverage. Depending on your carrier, that can be all the time, only after hours, or when your team is busy or does not answer.
How are urgent after-hours calls handled?
You define the call categories, intake questions, transfer rules, and fallback contact. Ringing follows that setup rather than deciding what is an emergency on its own. Live call transfer is available on Scale and Growth plans.
What happens to non-urgent after-hours calls?
Ringing captures the caller details and the information your team requested, then sends a call summary and transcript by email or SMS for follow-up during business hours.
Can Ringing use a different on-call contact on different dates?
Yes. Scale and Growth support a date-based on-call rotation and a fallback contact, so transfer rules can follow the schedule your team sets.
Can nights and weekends use different intake questions?
Yes. You can configure custom questions and call categories. Scale includes up to five message scenarios for different call types or workflows.
How much does after-hours answering cost?
Starter is $39/month for 250 minutes. Scale is $99/month for 500 minutes and adds live transfer. Growth is $179/month for 1,500 minutes. Additional usage is $0.30/min.
Do callers have to be told that the office is closed?
That is your choice. Your greeting can explain that the office is closed and set a callback expectation, or it can simply greet the caller and begin the intake flow.
Try it on your own calls
Take the next after-hours call off your plate.
25 free minutes. No credit card. Keep the number you already use.