Towing Service
Answering & Dispatch
Professional 24/7 dispatch service for towing companies. Handle emergency calls instantly, coordinate with police and insurance, optimize driver routes, and never miss a tow.
The Towing Industry Challenge
Every Missed Call = Lost Revenue + Lives at Risk
Your 24/7 Dispatch Command Center
Every Type of Tow Call Handled Expertly
From emergency accidents to private property towing
Emergency Towing
- Accident response
- Breakdown assistance
- Highway emergencies
- Rollover recovery
Police & Municipal
- Police rotation calls
- Accident scenes
- DUI impounds
- Evidence tows
Private Property
- Parking violations
- Property owner calls
- Abandoned vehicles
- Repo assistance
Insurance & Motor Clubs
- AAA calls
- Insurance claims
- Motor club dispatch
- Warranty towing
Roadside Assistance
- Jump starts
- Tire changes
- Lockout service
- Fuel delivery
Heavy Duty & Special
- Semi-truck towing
- RV assistance
- Motorcycle transport
- Winch-outs
Advanced Dispatch Features for Towing Companies
GPS Location Capture
Exact coordinates, landmarks, mile markers for fastest response
Driver Communication
Relay job details, updates, and special instructions instantly
Dynamic Pricing
Mileage rates, after-hours fees, special equipment charges
Insurance Processing
Claim numbers, adjusters, direct billing authorization
Real-Time ETAs
Traffic-based arrival times keep customers informed
Route Optimization
Dispatch nearest truck, minimize response times
Towing Company Revenue Impact
Current Losses
With 24/7 Service
Towing Companies Trust Our Dispatch
"We handle 3x more calls with half the staff. The 24/7 dispatch is flawless and our response time dropped from 45 to 28 minutes."
"Police rotation calls at 3 AM used to kill us. Now every emergency is handled professionally and we never miss high-paying accident tows."
"Insurance companies love how we handle claims now. Professional, documented, and we get paid faster. Revenue up 45% in 6 months."
Questions from Towing Company Owners
How fast can you answer emergency towing calls?
We answer calls immediately, 24/7. We capture the location details (addresses, landmarks, mile markers), assess the situation for safety, and immediately send you all information via SMS and email so you can respond quickly.
Can you handle police and insurance towing?
Yes! We're trained on law enforcement protocols, insurance requirements, and legal towing procedures. We collect case numbers, claim information, handle lien paperwork, and maintain proper documentation for police rotation and insurance calls.
How do you track our driver locations and availability?
We maintain a real-time availability board based on your input. When drivers update their status, you can notify us via dashboard, email, or SMS. We'll track who's available vs on a call and provide accurate ETAs to customers based on your typical response times.
What about AAA and motor club calls?
We handle all motor club protocols including AAA, Allstate, Geico, and others. We verify membership, follow club procedures, submit proper documentation, and maintain required response times for preferred provider status.
Can you provide accurate pricing quotes?
Absolutely. We use your rate matrix for different services (tow, jump start, lockout, tire change), calculate mileage-based pricing, apply after-hours rates automatically, and handle insurance billing rates separately from cash customers.
How do you handle multiple emergency calls at once?
Our AI can handle unlimited simultaneous calls without busy signals. We prioritize by emergency level, dispatch efficiently to multiple drivers, keep all callers updated on ETAs, and maintain calm professional service even during accidents with multiple vehicles.
How do dispatch details reach our drivers?
Every tow request is instantly sent to you via email and SMS with all customer details and location. You can access everything through our dashboard and export data anytime. Our system ensures you never miss an emergency call, with immediate notifications for urgent situations.
What about impound and private property towing?
We handle all types including illegal parking reports, property owner verification, proper documentation for impounds, release authorization, and lien sale inquiries. We know the legal requirements and keep you compliant.
Can you help with accident scene management?
Yes! We gather all party information, coordinate with police and insurance, arrange multiple tows if needed, document damage for claims, and calm distressed motorists while help is on the way.
What's the cost for 24/7 towing dispatch service?
Plans start at $399/month for companies with up to 10 trucks. This replaces multiple dispatchers at a fraction of the cost. Most towing companies see 40% more calls captured and 30% faster response times.
Never Miss Another Emergency Call
Join 500+ towing companies capturing every call, 24/7/365
No credit card • Instant setup • Works with any dispatch system