Describe your business
Add your greeting, common questions, business details, and the information you want collected from each caller.
Virtual receptionist for small business
Virtual receptionist. Clear handoffs.
Ringing answers routine calls, asks your questions, and sends structured messages to the right person, 24 hours a day.
Demo recording
Hear a real Ringing call
Ringing asks
- Caller name and number
- Reason for the appointment
- Preferred day or time
You receive
A structured request your team can review and confirm.
- Try it first
- 25 free minutes, no credit card
- Start small
- $39/month for 250 minutes
- Keep your number
- Connect it with call forwarding
Set up around the phone system you already have.
No new business number and no hardware. Tell Ringing what to ask, then decide when calls should forward.
Find your forwarding guideForward your existing number
Choose when calls should reach Ringing. Keep the business number your customers already know.
Review each outcome
Receive the recording, transcript, summary, and captured details so the right person can follow up.
Useful on routine calls. Honest about the edge cases.
Ringing is designed for structured intake, not for replacing complex judgment or emergency services.
Ask the right questions
Use custom greetings, FAQs, and message scenarios to collect the details your team needs from each caller.
Explore message scenariosCapture appointment requests
Collect preferred times and contact details, then let your team confirm the appointment.
Categorize and route
Organize calls with categories and smart routing. Scale and Growth can transfer selected calls to a person.
Review the full context
Receive recordings, transcripts, summaries, email alerts, and SMS notifications after each call.
Pay for call volume. Upgrade for live handoffs.
Starter covers core answering and follow-up. Scale adds live transfer and multiple intake flows.
View PricingStarter
$39/month
250 minutes included
- 24/7 AI answering
- Custom greeting and FAQs
- Recordings and transcripts
- Email, SMS, and smart routing
- Scale, $99/month
- 500 minutes, live call transfer, up to five message scenarios, and scenario analytics.
- Growth, $179/month
- 1,500 minutes, custom training documents, text links during calls, and priority email support.
Practical virtual receptionist questions.
Clear answers about forwarding, appointment requests, plan limits, and what happens after a call.
Ask a different questionWhat is a virtual receptionist?
A virtual receptionist answers business calls from outside your office. Ringing uses conversational AI to follow your greeting and questions, capture structured details, and send the result to your team without requiring another front-desk hire.
How does Ringing work with my existing number?
You keep your existing business number and forward selected calls to Ringing. Our forwarding guides cover common phone carriers and systems, and you can change or turn off forwarding through your provider.
How does Ringing handle appointment requests?
Ringing captures appointment requests, including the preferred date, time, service, and contact details, then sends them to your team for confirmation. It does not currently place appointments directly on your calendar.
Can Ringing transfer callers to a person?
Live call transfer is included on the Scale and Growth plans. Starter handles messages, categories, and smart routing but does not transfer calls to a person.
How much does a virtual receptionist cost?
Plans start at $39/month for 250 included minutes. Every account includes 25 free minutes with no credit card. Higher-volume plans and optional overage are listed on the pricing page.
What happens after each call?
Ringing stores a recording and transcript, creates a summary, and sends notifications by email and SMS. Call categories and smart routing help the right person review the message.
Does the virtual receptionist answer nights and weekends?
Ringing can answer 24/7, including nights and weekends, while your account has available minutes or overage enabled. You choose when your business number forwards calls to the service.
Explore the parts of your call workflow.
Go deeper on screening, after-hours coverage, call forwarding, and configurable intake.
Call screeningFilter routine calls and collect context before your team steps in.Message scenariosUse different questions and routing rules for different caller needs.After-hours answeringCover nights and weekends without changing your daytime workflow.Call forwarding guidesConnect the phone number and provider you already use.AI receptionist overviewCompare the broader product capabilities and common use cases.Plans and pricingCompare included minutes, plan boundaries, and overage options.
Try it on your own calls
Try the receptionist on real calls.
25 free minutes. No credit card. Keep the business number you already use.