Auto Repair Answering Service
Professional phone coverage for mechanics, auto body shops, and oil change centers. Capture emergency breakdowns, take detailed messages, and grow your shop 24/7.
The Challenge Every Auto Shop Faces
You're Losing Money Every Day
The Solution: 24/7 Professional Coverage
Specialized for Every Automotive Business
Custom call handling for your specific automotive service type
Auto Repair Shops
- Diagnose problems over phone
- Schedule repair appointments
- Provide repair estimates
- Handle warranty inquiries
Oil Change Centers
- Book quick service appointments
- Explain service packages
- Process fleet accounts
- Send service reminders
Auto Body Shops
- Insurance claim assistance
- Schedule estimates
- Coordinate rentals
- Update repair status
Mobile Mechanics
- Collect location details
- Real-time scheduling
- Route optimization
- Emergency roadside help
Towing Services
- 24/7 emergency answering
- GPS location capture
- ETA updates
- Insurance coordination
Features Built for Automotive Businesses
Emergency Call Handling
Answer emergency calls 24/7, mark as urgent, and notify you immediately
Smart Scheduling
Book appointments based on service type, bay availability, and mechanic specialties
Message Taking
Capture detailed messages about parts needs, services, and customer requests
Instant Estimates
Provide ballpark quotes using your pricing matrix and labor rates
Fleet Management
Handle commercial accounts with PO tracking and custom billing
Insurance Claims
Process claim numbers and coordinate with adjusters
Simple Setup, Powerful Results
How It Works
Quick Setup
Provide your business hours, services, pricing, and FAQs - we'll train your AI receptionist in minutes
Real-Time Notifications
Receive appointments and inquiries instantly via email, SMS, or check your dashboard anytime
Manage Everything
Access call recordings, transcripts, appointments, and analytics through our easy-to-use dashboard
Stay Connected Your Way
Email Notifications
Get detailed appointment information and customer inquiries sent directly to your inbox
SMS Alerts
Receive instant text messages for urgent calls and time-sensitive appointments
Web Dashboard
Access all your data anytime - call logs, recordings, transcripts, and detailed analytics
Data Export
Download your data in CSV format to import into your existing systems or for record keeping
Auto Shops Love Our Service
"We were losing $5,000/month in after-hours emergency calls. Now we capture every breakdown and our revenue is up 35%."
"The AI handles parts inquiries perfectly and books 50+ oil changes weekly. It's like having 3 receptionists for the price of coffee."
"The answering service handles our emergency calls perfectly. We respond to breakdowns 40% faster and customers love the professional service."
Your Shop's ROI Calculator
Current Costs
With Our Service
Common Questions from Auto Shop Owners
How does an answering service help my auto repair shop?
An answering service ensures you never miss emergency breakdown calls, takes detailed appointment requests 24/7, provides your business information, and captures leads even when you're under the hood. Studies show auto shops miss 40% of calls during business hours - we ensure you capture every opportunity.
Can you handle emergency roadside assistance calls?
Yes! Our service answers emergency calls 24/7, marks them as urgent, collects location and vehicle details, and immediately notifies you via SMS and email. We follow your exact protocols for breakdowns, accidents, and roadside assistance.
How do you schedule oil changes and routine maintenance?
Our AI receptionist can schedule appointments based on your availability and service types. Customers can book oil changes, tire rotations, and other services 24/7. You'll receive instant notifications via email or SMS, and can manage all appointments through our dashboard.
What about parts inquiries and availability?
Our AI can handle common parts inquiries based on the information you provide. We'll take customer details and parts requests, then notify you immediately so you can check availability and pricing. All inquiries are logged in your dashboard for easy follow-up.
Can you provide repair estimates over the phone?
Yes, we use your pricing matrix to provide ballpark estimates for common repairs, schedule detailed inspections for accurate quotes, and explain warranty coverage - all following your shop's specific guidelines.
How much does automotive answering service cost?
Plans start at $199/month for shops handling up to 200 calls. This replaces a $3,000/month receptionist and ensures 24/7 coverage. Most shops see ROI within the first week from captured after-hours emergency calls alone.
Do you understand automotive terminology?
Absolutely. Our AI is trained on automotive terminology, common car problems, makes/models, and repair procedures. We speak your customers' language and can intelligently discuss symptoms, services, and solutions.
How does appointment information reach our shop?
Every appointment is instantly sent to you via email and SMS notifications. You can also access all appointments, customer details, and call logs through our web dashboard. Export data anytime for your records or to import into your existing systems.
How do you handle warranty and insurance claims?
We collect claim numbers, insurance information, document damage descriptions, schedule insurance inspections, and explain your warranty policies. All information is properly documented for claim processing.
What about fleet and commercial accounts?
We maintain separate protocols for fleet customers, track PO numbers and billing preferences, schedule multiple vehicles, and provide priority handling for your commercial accounts.
Ready to Stop Losing Money on Missed Calls?
Join 500+ auto shops capturing every call and growing their business 24/7
No credit card • Works with your shop software • Cancel anytime