Legal Answering Service:24/7 Intake for Law Firms from $39/mo

No, and this is non-negotiable. The AI is configured strictly as an intake tool. It can describe what areas of law your firm practices, gather case facts, capture contact details, and schedule consultations — but it will not interpret the law, predict outcomes, evaluate the strength of a claim, or provide guidance on how to proceed. If a caller asks for advice, the AI explains that only the attorney can give it and offers to schedule a consultation. Every script you load is also reviewed against this constraint.

The AI follows your intake script: practice area screening (does this fall within what you handle), preliminary case facts, opposing-party name capture for conflict-of-interest checks (always deferred to the attorney for the actual check), jurisdiction, urgency, contact info, and consultation scheduling. The structured intake summary lands in your case management system or inbox within seconds of the call ending so an attorney can review and either accept or decline before the consultation.

Conflict checks are always deferred to a human attorney — the AI never approves or rules on a conflict. What the AI does do is reliably capture the names of the caller, any opposing party, related parties, and the matter type so your conflict-check process has everything it needs the moment the intake summary arrives. You decide whether to confirm the consultation immediately or hold it until the conflict check clears.

For criminal defense, immigration, family law emergencies (DV protective orders), and similar matters that cannot wait until morning, the AI follows your urgency triage rules. It identifies the emergency type, gathers essential facts, and pages the on-call attorney via SMS, push, or direct call based on your preference. For non-emergencies the AI captures the intake fully and schedules a callback during business hours — the caller still gets a real human voice in the middle of the night, which matters in legal.

Yes. Ringing.io pushes call summaries and new intake records directly into Clio, MyCase, PracticePanther, Lawmatics, Filevine, and other major legal CRMs. Every call creates a transcript and a structured intake record so your team is not retyping notes or listening to recordings.

Yes. The AI treats every intake conversation as confidential and follows the same general principles you would expect of a legal intake person — it does not repeat case details out loud, it stores transcripts behind authenticated access, and it transmits records over encrypted channels. For matters that require formal attorney-client privilege, the AI explains that privilege attaches once the attorney engages, and it does not solicit privileged communications it should not be capturing.

Plans start at $39 per month for 250 intake minutes — enough for a solo attorney. Scale is $99 for 500 minutes (good for small firms with multiple attorneys), and Growth is $179 for 1,500 minutes with custom intake workflows. Traditional legal answering services typically charge $300 to $1,200 per month and are often staffed by general operators with no legal training. AI gives you 24/7 coverage at a fraction of the cost, with intake quality that is consistent on every call.

Most firms are taking live intake calls within 20 to 30 minutes. You sign up, the AI scans your firm's website to learn practice areas, you confirm the intake script and conflict-check rules, you configure the on-call rotation if needed, and you forward your firm's number. No software install, no IT project, no training day.